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PRODUCT CARE

Product Care Guide for Your Carnaby London Leather Goods

Welcome to the Carnaby London family, where we share your passion for exceptional craftsmanship and exquisite leather. Proper care ensures that your Carnaby London leather products retain their beauty, softness, and longevity. Here's an in-depth guide on how to care for your luxury leather goods:

 

Basic Care Tips:

  • Storage: When not in use, store your leather goods in a cool, dry place, away from direct sunlight and heat. Use the provided dust bag to protect them from dust and scratches.

  • Avoid Moisture: Leather and water don't mix well. If your product gets wet, pat it dry with a soft, absorbent cloth and allow it to air-dry naturally. Avoid using heat sources, as they can damage the leather.

  • Cleaning: Gently wipe your leather product with a soft, damp cloth to remove dirt or dust. For stubborn stains, use a mild leather cleaner, following the product instructions. Always test any cleaning product in an inconspicuous area first.

  • Conditioning: Leather is a natural material that can lose oils over time. Apply a high-quality leather conditioner periodically to keep the leather supple and prevent it from drying out or cracking.

Detailed Care for Specific Leather Types:

 

Full-Grain Leather:

    • This premium leather benefits from natural oils, so regular conditioning is essential to maintain its softness.

    • For scratches, lightly rub the affected area with your fingers to help the oils redistribute and minimise the mark.

  • Top-Grain Leather:

    • Similar to full-grain, top-grain leather benefits from conditioning. Use a product specifically formulated for top-grain leather to maintain its luster.

    • To address light scratches, a leather balm can be applied, following the product's instructions.

  • Exotic Leather (e.g., Crocodile, Python):

    • Exotic leathers require special care. Clean gently with a soft, damp cloth and a mild, exotic leather cleaner.

    • Keep away from prolonged exposure to sunlight to prevent fading.

  • Suede and Nubuck:

    • Use a suede brush or eraser to remove dirt and restore the nap.

    • Avoid getting suede or nubuck wet. If they do get wet, let them dry naturally, and then brush to restore the texture.

Additional Tips:

  • Avoid Overstuffing: Overloading your leather bag can strain the seams and distort its shape. Allow enough space for your items to avoid unnecessary stress on the leather.

  • Hardware Care: Wipe metal hardware with a soft, dry cloth to prevent tarnishing. Avoid contact with abrasive surfaces.

  • Professional Cleaning: For extensive cleaning or stubborn stains, consult a professional leather cleaner to ensure the best care for your Carnaby London product.

Warranty and Repairs:

Your Carnaby London product is backed by our commitment to quality. Check our Warranty Information for details on coverage. If your item requires repair, contact our Customer Support, and we'll guide you through the process.

 

Thank you for choosing Carnaby London. May your leather goods bring you joy and timeless elegance for years to come. If you have any specific questions or need personalised advice, please feel free to reach out.

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